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FAQ2023-02-20T17:22:49-05:00
What is the going rate for a pre-rental inquiry?2025-12-19T12:35:16-05:00

Excellence pre-rental inquiries are competitively priced at $62.95 per person (+ applicable taxes) with no membership fees.

How and when do we pay for the pre-rental inquiry?2019-11-19T12:58:06-05:00

You can pay by Visa or Mastercard. The completed report will be returned to you only when we have your payment.

  • Online Boutique

Our online boutique is a simple and 100% secured way to pay for your inquiry request. Click here

  • E-mail: info@screeningexcellence.com

If you have sent your request by e-mail, you can simply enter your Visa or MasterCard credit card number directly in the e-mail with the expiration date and the security code as well or contact us at 1-833-963-6363

What does ”Double Inquiry” mean?2019-07-27T06:35:56-04:00

When more than one tenant wants to sign a lease, we can supply you with a report that takes all concerned candidates into consideration. Every candidate must fill in and sign their own form. Check the “Yes” box on each form where the double inquiry is mentioned (Part A of the pre-rental form) and write down the other candidate’s name on both of their forms.

Which form should be used for a guarantor / endorser?2019-07-27T06:36:34-04:00

The procedure is the same for a guarantor / endorser; fill out the form with the person’s information but add the reference “Endorser” in any available empty space.

What is the procedure for lease assignments / transfer of lease?2019-07-27T06:37:22-04:00

The endorser is responsible for the totality of the rent in the event of non-payment by the tenant until the end of the rental term. If the rental is renewed, the endorser is no longer liable unless the endorser has signed and therefore accepted that his commitment extends for the duration of the lease and its renewals.

Are pre-rental inquiries also available for non-canadian candidates?2019-07-27T06:37:44-04:00

Non-canadian candidates can be investigated if they’ve had a canadian address for at least six months which would provide enough pertinent information for a thorough investigation.

Is it possible to cancel an ongoing inquiry?2019-07-27T06:38:04-04:00

Every inquiry is started upon its reception. Cancellation fees are applicable.

How much time does it take to get a full report back?2019-07-27T06:38:44-04:00

A maximum of 48 hours is needed in order to maximize our chances of speaking directly with landlords and employers. If we reach them in less than 48 hours then reports are sent back earlier.

Who is responsible for protecting the privacy of individuals in our company ?2022-08-08T09:02:04-04:00

M.Thibodeau, who can be reached at 1 833 963-6363 by asking to talk to him.

We will gladly answer

any questions quickly and thoroughly:

Contact us

Toll-free : 1 833 963-6363

info@screeningexcellence.com

Office hours

Weekdays

9am-5pm

Weekends

CLOSED

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